Privacy policy

SAYER TECHNOLOGIES, S.L. wishes to inform you in a transparent manner, through this Privacy Policy, about all the processing that we carry out of your data through our website www.sayer.es, the purposes for which we process them and the rights that, as a user, you can exercise over your personal data.
Likewise, SAYER TECHNOLOGIES, S.L., informs the users of this website, through this Privacy Policy, that it complies with the current data protection regulations: General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Organic Law 3/2018 of 5 December on the protection of personal data and guarantee of digital rights.
In accordance with the provisions of the reference regulations, SAYER TECHNOLOGIES, S.L. only collects the data strictly necessary to offer the services derived from its activity and other benefits, services and activities attributed by the Law.
We inform you that by accessing our website you become a user. As a user, you declare that you have the necessary legal capacity to understand and accept the Privacy Policy in its entirety. This Privacy Policy should be read in conjunction with our Cookies Policy.

I.- CONFIDENTIALITY:
All data provided by users by e-mail or through the electronic forms provided on the website, as well as those that may be collected by any other means, will be treated in any case in accordance with current regulations, and will be treated as confidential information for SAYER TECHNOLOGIES, S.L. personnel who manage such information, as well as for third parties who, as Data Processors, may have access to the same as set out in this document.

II.- PERSON IN CHARGE OF THE TREATMENT OF YOUR DATA
Identity: SAYER TECHNOLOGIES, S.L. (hereinafter, “SAYER”), with C.I.F. nº B71070676, is responsible for the processing of your personal data provided to us.
Postal address: Polígono Ipertegui II, nave 33/35 Orcoyen (Navarra).
E-mail: sayer@sayer.es

III.- WHAT IS PERSONAL DATA AND PERSONAL DATA PROCESSING?
They are all data that identify or allow the identification of a natural person. For example, the data that can directly identify a person are the name and surname, while the ID card number can identify him/her. Personal data includes information such as cell phone number, e-mail address, date of birth and gender, among others. It may also include numerical identifiers such as the IP address of your computer, as well as information obtained through cookies.
A personal data processing is any operation or set of operations that we perform on your personal data, such as, for example, the collection, recording, storage, use and communication of your data.

IV.- WHAT TYPE OF INFORMATION DO WE COLLECT?
SAYER may collect personal data that you provide us with through the contact forms, telephone, e-mail and fax contact forms available on our Web Site. The collection of the aforementioned personal data is necessary for the correct provision and execution of our services.
In SAYER we manage the following categories of data:
1. Identifying data.
2. Metadata of electronic communications.
3. Data that you may have provided by sending your query.
In the event that the user provides data of third parties, he/she declares that he/she has their consent and undertakes to provide them with the information contained in this clause, exempting SAYER from any liability in this regard. Notwithstanding the foregoing, SAYER may carry out the relevant verifications to verify this fact, adopting the corresponding due diligence measures in accordance with the applicable regulations.

V.- HOW DO WE COLLECT YOUR PERSONAL DATA?
At SAYER we only collect and process the information you provide us with through the following channels:
1. By sending e-mails to any of the corporate e-mail addresses enabled (sayer@sayer.es).
2. Through telephone calls to our telephone number 948 186 610.
3. Through the contact form available on the website.

VI.- WHAT TREATMENTS DO WE CARRY OUT WITH YOUR PERSONAL DATA?
Below, we set out the processing or operations that we carry out with your personal data:

Contact and customer service:
SAYER will provide users with customer service, attending to any request for information or query sent through the contact form, e-mail address, customer service telephone number or fax available on the website.
Maintenance of updated suppression lists to avoid being contacted, if requested by the user:
SAYER will maintain confirmation of those users who have requested deletion of their data on a suppression list, when users have requested cancellation of their data.

VI.- LEGITIMACY FOR THE PROCESSING OF YOUR DATA.
The data protection regulations require that for the processing of your data we have a basis that legitimizes such processing. Thus, to treat your personal information we rely on two legal bases, depending on the activity or treatment that we carry out of your data. The legal bases for the processing of your personal data are:
Your consent: By making any inquiry or request for information by completing the contact form, contacting through the phone or email provided on our customer service website, accepting our privacy policy, you consent to the processing of your data by SAYER to carry out the correct attention to your inquiries or requests submitted.
Compliance with a legal obligation: SAYER will keep confirmation of those users who have requested the deletion of their data in a deletion list, in compliance with the legal obligation arising from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

VII.- STORAGE PERIOD OF PERSONAL DATA.
SAYER will keep the personal data of users only for the time necessary to carry out the purposes for which they were collected, particularly during the term of the service contract defined between the user or the organization on behalf of whoever has access to the website and its services, and as long as the consents granted are not revoked. Subsequently, and if necessary, we will keep the information blocked for the legally established periods of time.
In particular, we will keep your data for the periods provided for by the applicable regulations regarding the prescription of responsibilities. As for the data collected as a result of a request for information or consultation, they will be kept for the time necessary to provide the service.

VIII.- PURPOSE OF THE PROCESSING OF PERSONAL DATA.
In compliance with the provisions of the European Regulation 2016/679, General Data Protection Regulation (GDPR), we inform you that we will process the data you provide for:
– Manage the contracting of the services you agree with SAYER, as well as the corresponding invoicing and provision of the same.
– The specific provision of customer service and the receipt of possible queries.
– To comply with the legally established obligations, as well as to verify compliance with contractual obligations, including the prevention of fraud.
– To comply with the possible obligation to transfer data to administrative or judicial bodies and authorities, as long as it is required in accordance with the legal and regulatory provisions in force.

IX.- RECIPIENTS OF POSSIBLE DATA COMMUNICATIONS:
Your data may only be accessed by those suppliers who provide services to SAYER, in their capacity as Data Processors, such as hosting services, content systems or other professionals, when such communication is required by law or for the proper execution of the contracted services.
SAYER, has signed the corresponding processing assignment contracts with each of the suppliers that provide such services, in order to ensure that your data will be treated in accordance with the provisions of current legislation and in the best conditions of security and confidentiality.
The data may also be transferred to:
– The State Security Forces and Corps or judicial authorities, in cases where there is a legal obligation that SAYER, must comply with.
– Banks and financial institutions, for the management of collection of services.
– Public administrations with competence in the sectors of activity, when so established by current regulations and SAYER was required.
– Outside the cases listed here, SAYER will in no way transfer or disclose the personal data to which it has access.

X.- SECURITY MEASURES IN THE PROCESSING OF DATA:
In order to protect the different types of data reflected in this Privacy Policy SAYER, in compliance with the commitment to confidentiality already stated, will observe and apply all the necessary technical security measures to prevent their loss, manipulation, dissemination or alteration, among which are:
– Encryption of communications between the user’s device and SAYER’s servers.
– Encryption of information on SAYER’s own servers.
– Any other measures that prevent access to user data by third parties and that are complementary to the above, including monitoring and enforcement of those adopted by third party data processors.

XI.- USER’S RIGHTS AND EXERCISE:
The user has the right to obtain confirmation as to whether or not SAYER is processing personal data concerning him/her.
Likewise, the user has the right to access their personal data, as well as to request the rectification of those that are inaccurate or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of possible claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. SAYER, will stop processing the data, unless there are justified legitimate reasons or for the exercise or defense of possible claims.
Likewise, the user may exercise the right to data portability, as well as withdraw the consents provided for processing at any time, without affecting the lawfulness of the processing already carried out that were based on prior consent.
If you wish to make use of any of your rights or request additional information about them, you can contact SAYER at its postal address Polígono Ipertegui II, nave 33/35 Orcoyen (Navarra). or communicate with the company through the e-mail address provided for this purpose at the following e-mail address: sayer@sayer.es.
Finally, we inform you that you can go to the Spanish Data Protection Agency (AEPD) and other competent public bodies for any claim in the event that SAYER has not properly satisfied the requested exercise of their rights. In such cases, you may file a complaint with the AEPD.
If you want to know more information about this right and how to exercise it, you can contact the AEPD:
http://www.aepd.es
Tel. 901 100 099 and 91.266.35.17
C/Jorge Juan,6 28001-Madrid
This Privacy Policy may vary due to possible legislative and jurisprudential changes, or the criteria followed by the Spanish Data Protection Agency (AEPD) at any given time. That is why SAYER TECHNOLOGIES, S.L. reserves the right to modify this Policy to adapt it to new legislation or jurisprudence in force at the precise moment when the website is accessed, as well as to the practices of the sector. In the aforementioned cases, the changes introduced will be announced on this website sufficiently in advance of their implementation.